Bedal Smart Connect
Frequently Asked Questions
Make sure Bedal SmartConnect has been terminated from the Task Manager.
If the problem still exist, try re-installing Bedal Smart connect with the latest version.
If the problem still exist, try re-installing Bedal Smart connect with the latest version.
Check USB connection or serial port has been enabled in Device Manager.
Make sure Bedal Virtual COM Driver is installed on your computer.
Make sure Bedal Virtual COM Driver is installed on your computer.
Restart Bedal by switching off/on the power switch. If the error is not solved, contact support.
The last 20 of your most recent measurement/error data is stored in the log file.
If your restart Bedal SmartConnect, it will create a fresh log file automatically.
If your restart Bedal SmartConnect, it will create a fresh log file automatically.
Check your system tray and double click on the Bedal SmartConnect
Restart Bedal and Bedal SmartConnect. If this does not solve this issue, please contact support.
Restart Bedal by switching off/on the power switch. Bedal SmartConnect will retrieve the measuring data once
the measurement completion sound is played on Bedal.If this issue is not resolved, please contact support.
the measurement completion sound is played on Bedal.If this issue is not resolved, please contact support.
Remove any contents on Bedal and goto Tools in Bedal SmartConnect. Click button named 'ZERO' underneath Scale settings.